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Ticket News

Check Your Access To Our Online Ticketing Site Ahead Of The New Season

7 July 2021

As we look forward to welcoming you back to live football at the MKM Stadium at the start of the new season, we’re urging all Hull City Members, and supporters who have previously purchased tickets from us, to make sure that they are able to access our online ticketing website.

The site initially launched last year but, with football played behind closed doors ever since, it may be a while since you last visited, so please do ensure you still have access.

All you need to do is click here to visit the site and then click ‘Login’ and then ‘Login’ again on the pop-up window. If you have forgotten your password, simply click on the ‘Forgotten Your Password’ button, enter your Customer Number or email address and you will receive an email with instructions to follow. If that email doesn’t arrive, look for the ‘If you are unsure of all your Login details please contact us by clicking here’ line, fill in your details and we’ll be in touch to provide assistance.

If you haven’t logged in to our ticketing site since its launch in September 2020, Hull City Members, and supporters who have previously purchased tickets from us, will be asked to create a new password when using the website for the first time. This can be done by clicking on ‘Login’ and then following the on-screen prompts (please note that your Customer Number remains the same as previously). Once you have logged in, you will be taken straight to the ‘Update Details’ section where you can check, and update if necessary, the details we currently hold for you.

If you have difficulty logging in, please DO NOT attempt to register a new account as this will not hold your current credentials. Please click on the ‘If you are unsure of all your Login details please contact us by clicking here’ line and we’ll be in touch to provide assistance.


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